Virgin Trains has launched a Netflix-style entertainment system allowing passengers to watch films and TV programmes on demand using their own devices. Travellers can stream a library of around 200 hours of content to their mobiles and tablets. The free service involves using Virgin’s Beam app via an on-board server, […]
A new look Virgin Trains first class lounge has been opened at Newcastle Central Station. Newcastle is the first newly refurbished lounge to open on the route, and the other seven will follow in the next few weeks. The station now has room to comfortably host 68 customers – more than […]
Delayed Virgin Train passengers will be offered compensation in the form of a cheque as the default option rather than travel vouchers. The policy, which will apply on the east and west coast routes, is the latest attempt by the company to improve its response to disrupted journeys. In October the firm […]
The new Virgin Azuma trains are being made by Hitachi at their rail vehicle manufacturing facility in Newton Aycliffe, County Durham. This means the Virgin Trains fleet is being made on the East Coast for the East Coast. Karen Boswell, Managing Director of Hitachi Rail Europe, said: “Hitachi has a […]
Virgin Trains has celebrated its first anniversary on the East Coast. The train operator began operating services on the East Coast Main Line on March 1, 2015, serving key UK cities including London, Leeds, York, Newcastle and some of the main Scottish cities. Existing train stock has been given a […]
The Flying Scotsman is running again as shown in these incredibly stunning photos. The world famous locomotive the Flying Scotsman is travelling along the East Coast Main line from London’s King Cross to York today after a decade long renovation that coast £4.2m. The train departed King’s Cross Station at 7:40am […]
Virgin Trains are going digital with new m-tickets in a bid to end the orange paper train ticket. The train operator will make m-tickets available to Virgin customers travelling on all routes along the east and west coast mainlines. The bar-coded m-tickets, which customers download to their smartphones or other mobile […]
Virgin Trains has been rated by customers as the top long distance franchised operator in the UK. A survey of nearly 7,000 rail passengers scored both Virgin Trains franchises either four or five stars for availability of seating, cleanliness of carriages, overall condition of the train, train reliability, train frequency […]