Tag: passion

Photograph: Chris McKenna.

Tyne and Wear Metro’s new customer service director vows to use his drive and passion to improve customer experiences

The Tyne and Wear Metro’s new customer service director has vowed to use his drive and passion to improve customer experiences. Paul Walker joins the team at Metro following almost 13 years in customer-focused roles at RWE npower. The 33-year-old’s experience includes a number of operational, strategic and management roles […]