A new look Virgin Trains first class lounge has been opened at Newcastle Central Station. Newcastle is the first newly refurbished lounge to open on the route, and the other seven will follow in the next few weeks. The station now has room to comfortably host 68 customers – more than […]
Delayed Virgin Train passengers will be offered compensation in the form of a cheque as the default option rather than travel vouchers. The policy, which will apply on the east and west coast routes, is the latest attempt by the company to improve its response to disrupted journeys. In October the firm […]
The new Virgin Azuma trains are being made by Hitachi at their rail vehicle manufacturing facility in Newton Aycliffe, County Durham. This means the Virgin Trains fleet is being made on the East Coast for the East Coast. Karen Boswell, Managing Director of Hitachi Rail Europe, said: “Hitachi has a […]