Sunderland T’PAU fans left disappointed after gig cancelled and refund refused

"T'Pau 2010" by Thomas Riggs from London, England - T'Pau. Licensed under CC BY 2.0 via Wikimedia Commons -
“T’Pau 2010” by Thomas Riggs from London, England, via Wikimedia Commons

Many fans have been left with no concert and no refund after T’pau, who had been due to perform The Pullman in Seaburn next month as part of their tour, have cancelled their tour.

The gig had already been rescheduled from the last year, but has now been cancelled due to lead singer Carol Decker damaging her vocal chords.

The venue went into liquidation in December, and because it has been re-opened by a new company fans aren’t entitled to a refund.

Lee Gale of Newcastle spent £80 on four tickets last September and is disappointed that he’s been refused a refund.

” Other venues on the tour have given refunds, but I’ve been told that I can’t have one because The Pullman is being opened by a new company,” he said.

Sun FM Breakfast Show host Simon Grundy is another fan who has lost money after buying two tickets for £40.

He said: “I was devastated to hear she wouldn’t be coming, and even more so to find out I wouldn’t be getting a refund.”

Carol Decker herself has made it clear that the onus of responsibility for refunds lies with the venue.

The Pullman has said that because ticket money was paid to a now-liquidated company, they are unable to legally refund it with funds from a new company.

They are advising people to contact insolvency practitioners Begbies Traynor, who can advise on potential refunds administered via credit card companies and Pay Pal.

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